Banned NDIS providers: the complete list

A banning order issued by the NDIS Quality and Safeguards Commission permanently prohibits an individual from providing any NDIS supports or services. Unlike compliance notices (which can be remedied) or registration suspensions (which are temporary), a banning order is the Commission's strongest personal sanction.

Banning orders are issued under Section 73ZN of the National Disability Insurance Scheme Act 2013. They apply to the individual personally, meaning the person cannot simply register a new company and re-enter the market.

The exponential growth in banning orders reflects both increased Commission capacity and more aggressive use of this enforcement tool since 2023.

While the Commission does not publish standardised reason codes, analysis of the public register reveals common themes:

Worker screening failures. Individuals who provided NDIS supports without valid worker screening checks, or who held checks subsequently revoked due to criminal history findings.

Financial exploitation. Cases where individuals used their position to financially exploit NDIS participants. Claiming for services not delivered, diverting participant funds, charging for inflated hours.

Neglect or harm. Conduct resulting in harm to participants. Failure to provide adequate care, restrictive practices without authorisation, physical or emotional abuse.

Fraudulent qualifications. Misrepresentation of training, experience, or qualifications to gain access to participants.

Criminal conduct. Individuals charged with or convicted of serious offences relevant to the provision of disability supports.

The NDIS Commission maintains a public register of all compliance actions at ndiscommission.gov.au. You can search by name, location, or action type.

If you are an NDIS participant and have concerns about a support worker or provider, contact the Commission directly on 1800 035 544. Step-by-step guide on checking a provider.