NTI
NDIS Trust Index

Independent public-data checks

Every NDIS provider, checked against the public record.

A Trust Index profile for every Commission-registered provider in Australia, built from business records, web presence, regulatory standing and integrity signals. No reviews, no endorsements, no advice.

26,468
Provider records scored
10,965
Currently registered in the Commission data
2,661
Rated Excellent across every dimension

Sources: NDIS Quality and Safeguards Commission provider register, Australian Business Register, ASIC and ACNC, plus live website checks. Scores describe public transparency and accountability, not the quality of care.

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Why this exists

A registration number tells you a provider exists. It does not tell you whether they keep a website, hold a current ABN, or have a clean regulatory record.

The NDIS Trust Index joins the Commission's register to the public business and compliance record, then scores each provider on what can actually be checked. Every figure traces to the individual provider. We publish the method, and where the data stops.

The Trust Index

How every registered provider lands.

Five bands, from Excellent to Not Operating. The bar length is each band's share of the whole register. Band colours are a trust signal, not decoration.

Excellent2,661 10.1%
Good Standing3,213 12.1%
Moderate Concerns1,916 7.2%
Significant Concerns3,175 12.0%
Not Operating15,503 58.6%

Source NDIS Quality and Safeguards Commission register, scored by the RefDat Trust Index. See the full rankings.

ExcellentScoring 95 or higher. Top-tier transparency across every dimension. 2,661 (10.1%)
Good standingStrong public presence and a clean business record. 3,213 (12.1%)
Moderate concernsMeets several indicators with one or more gaps worth understanding. 1,916 (7.2%)
Significant concernsA significant gap in presence, records, standing or transparency. 3,175 (12.0%)
Not operatingNo longer active on the register. Deregistered, withdrawn, or ABN cancelled. 15,503

Our web-presence check

15,563 providers have no meaningful public presence.

This is RefDat's own measure, not a government figure: a registered provider with no website, a dead site, or a site with no disability content. It is an opinion drawn from public web checks, kept separate from the Commission's register status. How we keep the fact and the opinion apart.

No website listed: 12,343 (79%)Website not responding: 1,818 (12%)No disability content: 1,402 (9%)Total15,563
12,343 have no website at allNothing listed in the register, and nothing we could find.
1,818 have a site that does not respondA listed address that fails to load on repeated checks.
1,402 have no disability contentA live site with no sign of NDIS or disability services.

Source RefDat live website verification. A web presence is one signal among several, never the whole score.

Browse by state and territory

Start with your state.

Each state hub opens onto its suburbs, council areas and the providers registered there. The number is the providers we hold for each.

Recent analysis

Reading the register, on the record.

Data journalism built straight from the public sources. Every claim is traceable, and the method is published.

How it is checked

Authoritative public data, nothing invented.

NDIS Commission register

The Quality and Safeguards Commission's published provider list: who is registered, the services they cover, and their current status.

NDIS Quality and Safeguards Commission

Business and charity records

The Australian Business Register, ASIC and ACNC for ABN status, age, cancellations and registered-charity standing.

ABR, ASIC, ACNC

Compliance and enforcement

Published banning orders, revocations, suspensions and enforceable undertakings, weighted by severity and time.

NDIS Commission compliance register

Live website verification

An automated check of each listed website: is it live, does it respond, and does it carry disability-service content.

RefDat web verification

A reference, not a review site

Built from the records, for people deciding who to trust with an NDIS plan.

The Trust Index measures public transparency and accountability, not the quality of care. It is independent opinion drawn from public data, not advice or endorsement. Providers can request a right of reply at admin@refdat.com.